What booking metrics can I see?

Covers, bookings, no-shows, walk-ins, lead time and completion rate, plus how footfall spreads by hour and day.

Can I see where bookings came from?

Yes. The source split shows online, walk-in, Google and direct.

Does it work across venues?

Yes. Figures roll up across the group, then drill into any single site.

Can I export or compare a bookings report?

Yes. Export it to CSV and compare one period against another.

Product reference · Analytics & reports

Bookings and covers

See bookings and covers over any period, broken down by day, time and source, so quiet and busy patterns stand out.

~2 min read

When you'd use it

For trading reviews, rota planning and spotting demand patterns.

How it behaves

See covers, bookings, no-shows, walk-ins, lead time and completion rate over any period, and how footfall spreads by hour and day, so quiet and busy patterns stand out. A bookings report brings these together with the source split, party sizes and busiest and quietest periods, and can be exported to CSV and compared period on period.

For groups, the same figures roll up across venues so head office sees the group at a glance, then you drill into any single site.

Configuration and options

Metrics: Covers, bookings, no-shows, walk-ins, lead time and completion rate.
Footfall: How bookings spread by hour and day.
Sources: Online, walk-in, Google and direct.
Export and compare: Export a bookings report to CSV and compare periods.
Venue roll-up: The same figures across venues, then per site.

Good to know

Cover figures depend on bookings being taken through the platform.
A bookings report can be exported to CSV and compared period on period.